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Refund Policy

Return/Exchange Policy
Full refunds (less shipping and handling) will be issued provided that the merchandise is in resalable
condition upon receipt and the merchandise is returned within 30 days of the ship date on your invoice
(receipt).

Damaged/Defective Item:
Damaged or defective merchandise should be reported to us as soon as possible.
We will arrange for the return and/or replacement for items that were received either defective
or damaged. Open materials will be replaced with same title only.

Non-received/Received Wrong Item:
If your order was incomplete or if you received something that you did not order, please contact us immediately.
We will need to know what item(s) you received in error, if any, and what item(s) were missing from your order.
We will make all necessary arrangements to correct your order.

Exchanges:
If you would like to exchange any of the items that you ordered, you must contact us
within 30 days from the ship date on your invoice (receipt). Open materialas cannot be exchanged
unless defective or damaged. Freight charges will be applied to any exchange and must be paid in full
before exchanged merchandise is shipped.

Refunds: Exchange for Equal Or Less Value Only